Recruitment Process

Position Advertisement

Vacant positions can be viewed via our Career Opportunities Page, via ‘Seek’ and internally within our employee network. We encourage you to apply as soon as possible to avoid disappointment, as we leave the advertisement open for as long as it takes to find the right candidate and therefore this timeframe varies.

Shortlisting Candidates

Upon receiving your application, we will analyse your skills/experience to assess your role suitability. If you are shortlisted, we will make contact with you via telephone to arrange an interview. Unfortunately due to the popularity of our vacant positions, we do not have the capacity to personally notify unsuccessful applicants.

The Interview

Our interview panel will generally consist of the Hiring Manager and either a Supervisor or member of the Human Resources Team. Upon arriving for an interview, you will be asked to complete an ‘Application Form’ aimed at collecting further employment-related information not provided within your initial job application.

The interview will be a relaxed opportunity to introduce you to our business and share the job opportunity in more detail. You will be asked a range of general as well as situational interview questions to give us further insight into your skills and experience. It is worth noting that we will be also looking at your fit with our culture.

We encourage you to be ready to briefly share your career background and goals with us, along with asking any questions you may have in further considering our business as the next step in your career.

Some roles may require a 2nd interview as part of the selection process.

Dress to Impress Tips!!!

Guest Facing or Corporate/Office Positions

• Men: Business Suit, Tie, Business Shoes.
• Women: Business Dress or Blazer/Shirt with Matching Corporate Length Skirt or Pants and Business Shoes.

Non Guest Facing Roles

• Smart casual attire. Our candidates commonly visualise this as what they would wear to a movie or dinner date.

Checks – References, Right to Work in Australia and Driver’s Licence

With your consent, we will contact a referee(s), generally being a manager(s) from your previous employment, to further assess your work style, skills and experience. At this point, we will also run government checks to ensure you have the right to work Australia and due to the nature of our business a valid driver’s licence.

Employment Offer

If you are our preferred candidate, we will contact you via telephone and make an employment offer. If you accept the offer, our HR team will arrange your employment contract and induction – Welcome to the Team!

Unsuccessful Interviewed Candidates

If you are unsuccessful for an employment offer on this occasion, we will notify you of this decision via telephone, as soon as possible. At your request, we are also happy to offer you some interview feedback.